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When facing a lawsuit under The California Unruh Civil Rights Act or Title III of the Americans with Disabilities Act (ADA), businesses and property owners should be aware of potential legal defenses that may be available to them. The law mandates that public accommodations (i.e., most businesses open to the public) be accessible to individuals with disabilities. Violations can lead to costly lawsuits and legal battles. However, there are many available defenses that defendants can raise to win lawsuits or mitigate liability. Here are a few of the most common legal defenses to consider (although there are others that you should discuss with your attorney):

  1. No Ownership, Operation or Control (Incorrect Party)

First, businesses and landlords are often incorrectly named in accessibility lawsuits. However, a business or landlord cannot be liable for property or website conditions that it does not own, operate or control. For example, a tenant cannot be held liable for areas of a parking lot that it does not lease and cannot legally alter. This often occurs in large shopping centers. JMBM was responsible for setting precedent in this area at the 9th Circuit Court of Appeal in the case Kohler v. Bed Bath & Beyond of California, LLC (2015) 780 F.3d 1260 (Case No. 12-56520). You must first determine if the correct party was named in the lawsuit.

  1. Compliance or Equivalent Facilitation

Sometimes plaintiffs file lawsuits alleging that there are “barriers to access” (i.e., violations) that do not exist. For example, businesses open to the public are generally required to provide an accessible entrance. But not every entrance needs to be accessible. A plaintiff might allege that the property lacks an accessible entrance not realizing one exists on the other side of the building. Certain serial Unruh plaintiffs now often file lawsuits alleging that a website is inaccessible to them as blind users. They or their counsel use automated testing tools, such as the WAVE Tool or Axe, to test the website for accessibility compliance. However, these tools are notorious for producing false positives – apparent violations that are not actual barriers and don’t violate the law. Therefore, it is important to assess the merits of the claims. There are many detailed, technical rules regarding the dimensions, slope, position, color, contrast and other aspects of accessible facilities. Thus, it is crucial to be familiar with the ADA standards and relevant rules in this area before making a determination about liability.

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Peter Strojnik (AKA P. Kristofer Strojnik) is an attorney based out of Phoenix, Arizona who files many accessibility lawsuits on behalf of his client, Theresa Brooke. According to publicly filed litigation documents, the office is located on East Camelback Road in Phoenix. Peter Strojnik has years of experience filing these types of cases against businesses and landlords regarding alleged violations of the California Unruh Civil Rights Act and Americans with Disabilities Act (ADA).

Each lawsuit generally includes a summons as a cover page informing you that you have been sued and must respond. It also contains the “VERIFIED COMPLAINT” with “Jury Trial Demanded,” which generally looks something like this:

Verified-Complaint

The complaints usually state in the first paragraph that “Plaintiff Theresa Brooke is a married woman. Plaintiff is legally disabled, and is therefore a member of a protected class under the ADA.”

It might further state under the “Allegations” section that “Plaintiff alleges that Defendant’s hotel does not have a compliant access aisle at the passenger loading zone adjacent to the hotel lobby in violation of Sections 209 and 503 of the 2010 Standards.”

There are specific accessibility requirements applicable to most businesses and places open to the public as outlined in the ADA and California law. These are provided in detail within the 2010 ADA Standards published by the Department of Justice (DOJ). A passenger loading zone is not always required under the ADA. Where passenger loading zones are provided, at least one accessible passenger loading zone is required in every continuous 100 linear feet of loading zone or fraction thereof. Compliance is required only where areas are specifically designed or designated for passenger loading, such as those at airports, many hotels, and convention centers. But it’s important to note that not all areas designated for a brief stop constitute passenger loading zones. There are specific measurements and details applicable when accessible passenger loading zones are required. Continue ›

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The Reddy Law Firm LLC is a relatively new law firm that started filing accessibility lawsuits on behalf of various plaintiffs alleging violations of the California Unruh Civil Rights Act and California Disabled Persons Act. Though a relatively new ADA plaintiff’s lawyers, the firm is an offshoot of Potter Handy, from San Diego.  The lawsuits generally reference the Americans with Disabilities Act (ADA) as well.

Generally, each of these lawsuits are filed on behalf of one of several serial plaintiffs, who file many similar cases each year. Some serial ADA plaintiffs in California have been known to file hundreds, sometimes thousands of lawsuits each against various businesses.

The Reddy Law Firm has filed Unruh litigation on behalf of these plaintiffs:

  • Meryl Pomponio
  • Orlando Garcia
  • Brian Whitaker

These lawsuits show no signs of stopping. Each lawsuit includes a summons as a cover page informing you that you have been sued and must respond. It also contains the complaint itself, which generally looks something like this: Continue ›

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In 2023, more than 1.4 million plug-in electric cars were sold in the U.S. The electric vehicle share of the total U.S. market was 7.6%, which is up from 5.9% the prior year, and expected to hit 31% by 2050. Given these numbers, it is inevitable that the motor vehicle industry will become fully electric, and the U.S. Access Board has taken strong note of this shift in the industry.

On February 14, 2013, the Access Board issued a notice of intent to establish an advisory committee on electric vehicle charging stations (“EVCS”) to create a proposed set of rules for accessible design. The Access Board has already accepted comments and input from the public on this issue, and as recently as January 31, 2024, held a meeting to discuss the finalization of its proposed rule on EVCS accessible design. In early February 2024, the Access Board voted to submit the draft rule text to the Office of Management & Budget (“OMB”), and the rule is currently under OMB review, which is the next step in the rulemaking process. If the rule is approved by the OMB, the Desk Officer will notify the appropriate Federal Register Liaison Officer (“FRLO”) that the rulemaking has been approved for publication in the Federal Register. Continue ›

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The Web Content Accessibility Guidelines (WCAG) were recently updated to version 2.2, adding new considerations for businesses seeking to make their websites accessible. As most business have an online presence, there are some critical requirements of WCAG 2.2 that all business owners should know.

The WCAG standards, published by the World Wide Web Consortium (W3C), are often referenced by courts in the US when deciding whether a website complies with the ADA or Unruh Civil Rights Act. The new version WCAG 2.2 adds the following requirements:

  • 2.4.11/2.4.12 Focus Not Obscured: Ensures keyboard focus indicators (such as the blinking cursor or focus box around buttons and links) remain visible despite pop-ups or other content, with a stricter AAA version demanding complete unobscuring. See the example below:ADA-Website
  • 2.4.13 Focus Appearance: Defines technical standards for the keyboard focus indicator outline for low-vision users.
  • 2.5.7 Dragging Movements: Requires alternative ways to complete actions if they involve dragging, except for essential functionality.
  • 2.5.8 Target Size: Provides minimum size requirements for clickable elements like buttons and links.
  • 3.2.6 Consistent Help: Ensures help functionalities (e.g., company contact details or self-help option) remain in the same place across all pages for screen reader users.
  • 3.3.7 Redundant Entry: Auto-populates or allows re-selection of previously entered information to aid users with cognitive or memory disabilities.
  • 3.3.8/3.3.9 Accessible Authentication: Prohibits cognitive function tests during authentication, with the AAA version removing more exceptions.

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Pacific Trial Attorneys, as legal counsel, have filed hundreds of lawsuits for alleged violations of the California Unruh Civil Rights Act, California Civil Code § 51 et seq. and/or the Americans with Disabilities Act (ADA).

Based in Newport Beach, CA, Pacific Trial Attorneys is a law firm representing plaintiffs in a large number of accessibility lawsuits against businesses, often focused on website issues.

Generally, these lawsuits are filed by serial plaintiffs through their attorneys. Serial plaintiffs file numerous (sometimes hundreds) of lawsuits, often similar in nature. Pacific Trial Attorneys has historically filed such litigation on behalf of one of these plaintiffs:

  • Cheryl Thurston
  • Brittany Mejico
  • Dominick Martin
  • Rusty Rendon
  • Luis Licea
  • Isabel Rendon
  • Drew Hunthausen
  • Walter Mitchell
  • Anita Ogletree

These lawsuit show no signs of stopping. Each lawsuit includes a summons as a cover page informing you that you have been sued and requiring a response. Next is the complaint itself, which generally looks something like this:

PTA-Complaint

The complaints have often stated in the first paragraph, “As recently recognized by the Supreme Court of the United States, ‘The Internet’s prevalence and power have changed the dynamics of the national economy.'”

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So. Cal. Equal Access Group is a law firm based in Los Angeles, CA that files a large number of physical accessibility lawsuits against businesses and landlords. The attorneys who are part of the law firm include Jason J. Kim, Jason Yoon, and Kevin Hong. Their lawsuits generally allege violations of the Americans with Disabilities Act (ADA), California’s Unruh Civil Rights Act and California’s Disabled persons Act.

Generally, the lawsuits are filed on behalf of serial plaintiffs, who file dozens or hundreds of nearly identical lawsuits. So. Cal. Equal Access Group often files each lawsuit on behalf of one of the plaintiffs listed below:

  • Lamar Myers
  • Maria Garcia
  • Ignacio Vera
  • Miguel Hernandez
  • Oscar Magallanes
  • Colton Bryant
  • Moises Villalobos
  • Michael Rhambo
  • Ana Ventura
  • Jesus Garcia
  • Dennis Cooper
  • Juan Valencia
  • Nelson Chilin
  • Miriam Maldonado
  • Yeong Lee
  • Marquise Bailey
  • Alvaro Orosco
  • Luz Zendejas
  • Jeremy Holland
  • Guri Gonzalez
  • Yuri Doering
  • Joshua Cuevas
  • Sam Benford
  • Deondre Raglin

Each lawsuit will generally allege that one of the above plaintiffs is physically disabled, that he or she visited the property on a certain date (often several months before filing the lawsuit), and that he or she encountered accessibility barriers that prevented full and equal access at the property. Common barriers alleged include the following: Continue ›

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Recently, at least three attorneys who formerly worked for Center for Disability Access (AKA Potter Handy, LLP) branched off and founded a new firm called Seabock Price, APC. The founding attorneys are Amanda Seabock, Christopher Seabock and Dennis Price. The new law firm is based in Pasadena, California.

Seabock Price has been filing disability discrimination lawsuits against businesses and landlords in California. Generally, these lawsuits are filed on behalf of serial plaintiffs who have filed many nearly identical cases for alleged violations of the Americans with Disabilities Act (ADA), the California Unruh Civil Rights Act, and/or the California Disabled Persons Act.

The lawsuits are generally filed on behalf of one of the following plaintiffs:

  • Rafael Arroyo
  • Dolores Lara-Fierro
  • Christopher Langer
  • Raul Uriarte Limon
  • Dwain Lammey
  • Martin Vogel
  • Anthony R. Gandara
  • Breanna Ballard
  • Jose Madriz
  • Tonia Sartin

From what we have seen, these cases are usually filed in Superior Court for the State of California, County of Los Angeles. The lawsuits can be filed in other counties as well. These lawsuits generally allege that the plaintiff is disabled and visited the property or business but encountered barriers to access, such as issues with the accessible parking slope, signage, path of travel to the entrance, checkout counters, bathrooms or other features. The complaints  generally look something like this: Continue ›

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The Center for Disability Access (AKA Potter Handy, LLP) has filed thousands of lawsuits on behalf of serial plaintiffs for alleged violations of the Americans with Disabilities Act (ADA), the California Unruh Civil Rights Act, and/or the California Disabled Persons Act.

The lawsuit is generally filed on behalf of one of the plaintiffs listed below:

  • Scott Johnson
  • Brian Whitaker
  • Antonio Fernandez
  • Orlando Garcia
  • James Zarian
  • Nehemiah Kong
  • Luis Marquez

Most commonly these days, the lawsuit is filed in Superior Court for the State of California – often the County of Los Angeles. Sometimes the lawsuits are filed in other counties in the state. The lawsuit will allege that the plaintiff is disabled and visited the property but encountered barriers to access. The complaint will generally look something like this: Continue ›

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JMBM-ADA-300x169Recently, JMBM reported that it successfully defended a website accessibility lawsuit on behalf of its client Zarco Hotels, against serial plaintiff Traci Morgan. In that case, the court awarded Zarco Hotels $55,414.84 in compensation for its attorneys’ fees and costs.

JMBM and Zarco Hotels have prevailed again. On July 11, 2023, a different court awarded Zarco Hotels attorneys’ fees and costs related to a separate ADA lawsuit regarding hotel reservations.

Garcia v. Zarco Hotels, Inc., Case No. 21STCV00023 (Superior Court of California, County of Los Angeles) involved claims by serial plaintiff Orlando Garcia, who has filed hundreds of similar lawsuits against businesses in California. The same law firm, Potter Handy, LLP (AKA Center for Disability Access) represented Morgan and Garcia in both cases.

Garcia alleged that the Hollywood Hotel’s reservation requirements did not comply with the ADA because the website did not provide enough information about the physical accessibility features of the hotel. See our article on this issue here: ADA Requires Hotels To Describe Accessibility Features On Website. Continue ›